On-networks N300RM User Manual Manuel d'utilisateur télécharger pdf (Page 94)

8. Troubleshooting

Diagnose and solve problems

This chapter provides information about troubleshooting your N300 WiFi ADSL2+ Modem

Router (N300RM). After each problem description, instructions are provided to help you

diagnose and solve the problem.

Tip: On Networks provides helpful articles, documentation, and the latest

software updates at

http://www.on-networks.com/support.

This chapter contains the following sections:

• Troubleshoot with the LEDs

• Cannot Log In to the Modem Router

• Troubleshoot the Internet Connection

• TCP/IP Network Not Responding

• Changes Not Saved

• Incorrect Date or Time

1 2 ... 89 90 91 92 93 94 95 96 97 98 99 ... 108 109

N300 WiFi ADSL2+ Modem 1
Router (N300RM) 1
Trademarks 2
Contents 3
Chapter 4 Security Settings 4
Chapter 5 Network Management 4
Chapter 6 Advanced Settings 5
Chapter 8 Troubleshooting 5
Unpack Your Modem Router 8
Position Your Modem Router 8
Hardware Features 9
Back Panel 10
Hardware Setup 11
ADSL Microfilters 12
Cable Your Modem Router 13
Getting Started 17
Types of Logins and Access 18
Log In to the Modem Router 19
Upgrade the Firmware 20
Home Screen (Dashboard) 21
EZ Setup Wizard 22
Join Your Wireless Network 23
Manual Method 24
Modem Router Setup 25
ADSL Settings 28
Preset Security 29
Wireless Security Basics 29
Wireless Setup 30
Security Options Settings 32
Guest Network 33
WAN Setup 33
Default DMZ Server 34
Change the MTU Size 35
LAN Setup 36
LAN TCP/IP Setup 37
Use Router as a DHCP Server 38
Address Reservation 38
QoS for a MAC Address 42
Security Settings 43
Block Internet Sites 45
Set Up Firewall Rules 46
Set the Time Zone 47
 To schedule services: 48
Set Up Email Alerts 49
Remote Computer Access Basics 50
 To set up port forwarding: 54
Add a Custom Service 55
Set Up Port Triggering 56
 To set up port triggering: 57
Network Management 59
Automatic Firmware Check 60
Check for Firmware Upgrades 61
Backup Settings 61
Change Password 62
Password Recovery 63
View Router Status 64
Show Statistics 65
Connection Status 66
View Attached Devices 67
Advanced Settings 69
Advanced Wireless Settings 70
Wireless Repeating (WDS) 72
Wireless Repeating 73
Set Up the Base Station 74
Dynamic DNS 75
Static Routes 76
 To set up a static route: 77
Remote Management 78
Universal Plug and Play 79
Change the Device Mode 80
Virtual Private Networking 81
VPN Wizard 83
Activate the VPN Tunnel 85
Deactivate a VPN Tunnel 86
 To deactivate a VPN tunnel: 87
VPN Auto Policy IKE Settings 89
VPN Auto Policy Parameters 90
Troubleshoot with the LEDs 95
Ethernet LED Is Off 96
ADSL Link 97
Internet LED Is Red 98
Obtain an Internet IP Address 98
Troubleshoot PPPoE or PPPoA 98
TCP/IP Network Not Responding 99
Troubleshooting 100
Changes Not Saved 101
Incorrect Date or Time 101
Supplemental Information 102
Factory Settings 103
Technical Specifications 105
Notification of Compliance 106
FCC Information to User 108
FCC Declaration of Conformity 108
FCC Caution 108

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On-networks N300RM User Manual Manuel d'utilisateur Page 94

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